Free Wi-Fi and cable TV are included in each air-conditioned room at this charming small hotel. Located just 164 feet from Playa del Carmen Beach, it has authentic Mexican-style décor. Hotel Cielo's bright rooms offer colorful local décor, tiled floors and a safe. Some rooms have a balcony with sea views. Toiletries and free beach towels are provided. Guests will enjoy the Carboncitos bar-restaurant, located on the ground floor. It specializes in Mexican cuisine and also serving steak and seafood dishes, including characteristic snacks like fresh guacamole made to order. A wide range of shops, restaurants and bars can be found on Fifth Avenue, less than a minute's walk from Hotel Cielo. Nuestra Señora del Carmen Church is only 984 feet away. located 2 blocks from the ADO Bus Station. The Beach is a block away from the hotel. Holistic center, Wah Wah, Tarraya are nearest beach side restaurants and bars.WiFi is available in all areas and is free of charge.No parking available.Pets are not allowed.Children of all ages are allowed.Children 7 and under stay for free when using an existing bed.No cribs are available. No extra beds are available. Checkin Time: 15:00Checkout End Time: 12:00Hotel important information: Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Cielo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Please note that a small refundable deposit is payable for beach towels.Meeting/Banquet facilities24-hour front deskTerraceNon-smoking roomsAirport shuttleFamily roomsInternetSafeCar rentalTour deskBaggage storageWiFiFree WiFiSmoke-free propertyAir conditioningSun deckConciergeShuttle service (additional charge)Airport shuttle (additional charge)Daily housekeepingWiFi in all areasWine/ChampagneFruitOutdoor furnitureShuttle serviceHappy hour24-hour securityKey accessSmoke alarmsCCTV in common areasCCTV outside propertyFire extinguishersUse of cleaning chemicals that are effective against coronavirusLinens, towels, and laundry washed in accordance with local authority guidelinesGuest accommodation disinfected between staysGuest accommodation sealed after cleaningPhysical distancing in dining areasFood can be delivered to guest accommodationStaff follow all safety protocols as directed by local authoritiesShared stationery (e.g. printed menus, magazines, pens, paper) removedHand sanitizer in guest accommodation and common areasProcess in place to check health of guestsFirst aid kits availableContactless check-in/outCashless payment availablePhysical distancing rules followedScreens or physical barriers between staff and guests in appropriate areasAll plates, cutlery, glasses, and other tableware sanitizedGuests have the option to cancel any cleaning services for their accommodation during their stayBreakfast to-go containersDelivered food covered securelyAccess to healthcare professionalsThermometers for guests provided by propertyRoom Type: Double ShowerSafeTVAir conditioningHairdryerIronDeskFree toiletriesFanToiletPrivate BathroomFlat-screen TVPrivate entranceTile/Marble floorWake-up serviceWardrobe or closetTowelsLinensEntire unit located on ground floorEntire unit wheelchair accessibleToilet paperWalk-in showerTrash cansShampooConditionerBody soapSocket near the bedAdapterNon-feather pillowStreaming service (like Netflix)Key accessSingle-room AC for guest accommodationHand sanitizerRoom Type: Double ShowerSafeTVAir conditioningHairdryerIronDeskFree toiletriesFanToiletPrivate BathroomFlat-screen TVPrivate entranceTile/Marble floorWake-up serviceWardrobe or closetTowelsLinensToilet paperWalk-in showerTrash cansShampooConditionerBody soapSocket near the bedAdapterNon-feather pillowStreaming service (like Netflix)Key accessSingle-room AC for guest accommodation
