Phantom Suites is located in Playa del Carmen, a 5-minute walk from the local beach. It offers concierge services, smoke-free rooms, an outdoor pool, free WiFi throughout the property and a terrace. This 4-star hotel features a tour desk and luggage storage service. It is located 2 km from ADO International Bus Station and 1 km from the city centre. The hotel offers air-conditioned rooms with a work desk, coffee maker, refrigerator, microwave, safe, flat-screen TV, balcony and private bathroom with shower. Each room at Phantom Suites features bed linen and towels. The accommodation provides an à la carte breakfast or an American-style breakfast. Playa del Carmen Maritime Terminal is 3 km from the accommodation, while Guadalupe Church is a 16-minute walk away. Cozumel International Airport is 36 km away, and the accommodation offers a shuttle service to or from the airport.