The property is located 6 km from Las Palmas Beach, 7 km from Calavera Cenote, 8 km from Tulum, and 17 km from Kaan Luum Freediving. The hotel is 3 km from Tulum, 8 km from Tulum Air Base, and 40 km from Tulum Felipe Carrillo Puerto International Airport. Facilities and services include a 24-hour front desk, air conditioning, a coffee shop, parking, a children's playground, a children's pool, concierge service, an elevator, a garden, a fitness center, an iron, a kids' club, laundry service, multilingual staff, a safe, a shuttle service (surcharge), swimming pools, wheelchair access, and Wi-Fi. Rooms feature air conditioning, a balcony or terrace, cable/satellite TV, housekeeping, coffee/tea making facilities, connecting rooms, a desk, a hairdryer, a kitchenette, a living area, a microwave, a minibar/refrigerator, non-smoking rooms, a private bathroom, a safe, a shared bathroom, a shower, a telephone, towels, and Wi-Fi access.
