ZEN GRAND NATURE VIEW
Treat Yourself To A Stay In One Of The 539 Guestrooms, Featuring Indoor Private ...
CARRETERA CANCÚN-TULUM KM 62
ZEN GRAND POOL SUITE NATURE VIEW DOUBLE Non-refundable rate No amendments permitted
Treat Yourself To A Stay In One Of The 539 Guestrooms, Featuring Indoor Private ...
CARRETERA CANCÚN-TULUM KM 62
AMBASSADOR OCEAN VIEW
Treat Yourself To A Stay In One Of The 539 Guestrooms, Featuring Indoor Private ...
CARRETERA CANCÚN-TULUM KM 62
ZEN GRAND FAMILY SUITE NATURE VIEW Non-refundable rate No amendments permitted
Treat Yourself To A Stay In One Of The 539 Guestrooms, Featuring Indoor Private ...
CARRETERA CANCÚN-TULUM KM 62
ZEN GRAND FAMILY SUITE NATURE VIEW
Treat Yourself To A Stay In One Of The 539 Guestrooms, Featuring Indoor Private ...
CARRETERA CANCÚN-TULUM KM 62
Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 15:00
Check-out
Standard check-out time: 12:00
From the date of: 04/01/2017 City Tax payable directly at the hotel.From the date of: 14/12/2017 There is a daily sanitation tax payable by the guests directly to the hotel.
Note 1: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20260802 | Until: 20260803
Note 2: ADD VALUES:50USD SPA CREDIT PER ADULT PER NIGHTPHOTOSHOOTING SESSION: PHOTOSHOOP SESSION COMPLIMENTARY SELECT YOUR PHOTO PACKAGE BETWEEN THE DIFFERENT AVAILABLE OPTIONS () . Ecologic fee is already included in the price Check-in hour 15:00-.Car park YES (With additional debit notes).Check-out hour 12:00-12:00.Identification card at arrival.Deposit on arrival.Minimum check-in age 1.Single-Use Plastic Free.
From: 20260802 | Until: 20260803
Note 3: Taxes/Fees: FEE Ecologic Fee 0.00 MXN payable directly at the hotel.
From: 20260802 | Until: 20260803
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
Important information:
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
Important payment information
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.