Deluxe Lagoon View
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Deluxe Partial Ocean View
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BL KUKULCAN KM 19.5
Deluxe Ocean View
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BL KUKULCAN KM 19.5
Panoramic Double Ocean View Room
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Deluxe Ocean View Room With Jacuzzi
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Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 03:00 PM
Check-out
Standard check-out time: 11:00 AM
From the date of: 19/12/2018 Environmental tax per room and night to be paid by the client directly at the hotel.
Note 1: LOS NIÑOS DEBEN TENER ENTRE 0 Y 12 AÑOS, MENORES CON EDADES SUPERIORES TENDRAN QUE PAGAR UN SUPLEMENTO EN EL HOTEL. PARA MAS INFORMACION CONSULTAR CON EL HOTEL DIRECTAMENTE.// CHILDREN MUST BE BETWEEN 0 AND 12 YEARS OLD, MINORS WITH 13 OR OLDER MUST PAY A SUPPLEMENT DIRECTLY AT THE HOTEL. FOR FURTHER INFORMATION CHECK IT TO THE HOTEL DIRECTLY.
From: 20260101 | Until: 20261231
Note 2: ROOM CATEGORIES: -DELUXE OCEAN VIEW: 07: Doble Deluxe v/mar -DELUXE LAGOON VIEW: G2: Doble Deluxe vistas
From: 20260101 | Until: 20261231
Note 3: ROOM CATEGORIES: -STANDARD DELUXE: 1X: Individual Deluxe 2X: Doble o Twin Deluxe 3Z: Deluxe 3 pax L4: Cuadruple Deluxe N7: Triple Deluxe (2 ad+1niño) LN: Cuadruple Deluxe (2ad+2n)
From: 20260101 | Until: 20261231
Note 4: THE HOTEL WILL CHARGE AN ADDITIONAL FEE DIRECTLY PAID AT THE HOTEL (MUNICIPAL TAX), FROM JUNE 1ST 2019. EL HOTEL CARGARA UNA TASA DE PAGO DIRECTO EN EL HOTEL (IMPUESTO MUNICIPAL), DESDE EL 1 DE JUNIO DE 2019.
From: 20260101 | Until: 20261231
Note 5: EL HOTEL NO ACEPTARA RESERVAS DE MAS DE 4 HABITACIONES EN FECHAS SIMILARES, AUNQUE EL SISTEMA LO CONFIRME // ESTAS RESERVAS TENDRÁN CONSIDERACION DE GRUPO Y APLICAN POLITICAS Y CONDICIONES DIFERENTES // PARA CONSULTAR LAS CONDICIONES DE GRUPO DEBEN CONTACTAR DIRECTAMENTE AL DEPARTAMENTO DE ACCOUNT MANAGEMENT DE KEYTEL/B4T // EN CASO DE HACER CASO OMISO A ESTA INFORMACION, GRUPO HOTUSA/RESTEL PODRA CANCELAR EN CUALQUIER MOMENTO ESTAS RESERVAS
From: 20260101 | Until: 20261231
Note 6: SE REALIZARA UN CARGO AL MOMENTO DEL CHECK-IN EN CONCEPTO DE TASA DE SANEAMIENTO AMBIENTAL IMPLEMENTADO POR EL GOBIERNO LOCAL // A CHARGE WILL BE MADE AT THE CHECK-IN TIME IN CONCEPT OF ENVIRONMENTAL SANITATION FEE IMPLEMENTED BY THE LOCAL GOVERNMENT
From: 20260101 | Until: 20261231
Note 7: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20260801 | Until: 20260802
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
Important information:
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
Important payment information
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.