Luxury Junior Suite More Inclusive
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Beachfront Junior Suite
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Swim up Junior Suite
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Beachfront Swim Up Junior Suite
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Royal Retreat Junior Suite
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Royal Retreat Beachfront Suite
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Royal Retreat Swim Up Suite
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Royal Retreat Deluxe Garden Suite
Location This Elegant Luxury Hotel Is Located Directly Beside Punta Brava Beach ...
CRTA. CANCUN-TULUM KM 45
Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 03:00 PM
Check-out
Standard check-out time: 12:00 PM
From the date of: 31/07/2017 to 31/12/2999 ENVIRONMENTAL SANITATION TAX. Direct Payment at the hotel by the guest.
Note 1: BEACH FRONT HONEYMOON SUITE: - SH: SUITE LUNA DE MIEL
From: 20260101 | Until: 20261231
Note 2: CHECK IN ONLINE TO SIMPLIFY YOUR CHECK IN PROCESS, SAVE TIME, AND MINIMIZE LINES AT THE FRONT DESK AND CONTACT WITH HOTEL STAFF. CHECK IN WILL BE AVAILABLE AS OF THE DAY PRIOR TO YOUR ARRIVAL DATE. READY TO CHECK IN? COPY AND ENTER THE FOLLOWING DIRECTION TO REGISTER HTTPS://PWA.CIVITFUN.COM/HOTEL/CHECKIN/41748. PLEASE HAVE YOUR RESERVATION CONFIRMATION NUMBER AND YOUR PASSPORT IN HAND AS YOU WILL BE REQUIRED TO SCAN IT TO VALIDATE YOUR IDENTITY.
From: 20260101 | Until: 20261231
Note 3: PAQUETE
From: 20260101 | Until: 20261231
Note 4: REGISTRESE EN LINEA PARA SIMPLIFICAR SU PROCESO DE CHECK IN, AHORRAR TIEMPO Y MINIMIZAR LAS LINEAS EN LA RECEPCION ASI COMO EL CONTACTO CON EL PERSONAL DEL HOTEL. EL REGISTRO ESTARA DISPONIBLE A PARTIR DEL DIA ANTERIOR A SU FECHA DE LLEGADA. ¿LISTO PARA REGISTRARSE? COPIE LA SIGUIENTE DIRECCION Y ENTRE PARA REGISTRARSEHTTPS://PWA.CIVITFUN.COM/HOTEL/CHECKIN/41748. TENGA A MANO SU NUMERO DE CONFIRMACION DE RESERVA Y SU PASAPORTE Y/O IDENTIFICACION OFICIAL, YA QUE DEBERA ESCANEARLO PARA VALIDAR SU IDENTIDAD.
From: 20260101 | Until: 20261231
Note 5: ROOM TYPES: LUXURY JACUZZI JR SUITE: - J+: JUNIOR SUITE (1 PERSONA) - SJ: JUNIOR SUITE - J3: JUNIOR SUITE (3 PERSONAS) BEACHFRONT JACUZZI JUNIOR SUITE: - JS: JUNIOR SUITE SUPERIOR SWIM UP JACUZZI JR SUITE: - T5: JUNIOR SUITE CON JACUZZI - JP: JUNIOR SUITE DELUXE (3PERS)
From: 20260101 | Until: 20261231
Note 6: TASA MEDIOAMBIENTAL A PAGAR POR EL HUESPED EN EL HOTEL // ENVIRONMENTAL TAX HAS TO BE PAID BY THE GUEST AT THE HOTEL
From: 20260101 | Until: 20261231
Note 7: EL HOTEL NO ACEPTARA RESERVAS DE MAS DE 4 HABITACIONES EN FECHAS SIMILARES, AUNQUE EL SISTEMA LO CONFIRME // ESTAS RESERVAS TENDRÁN CONSIDERACION DE GRUPO Y APLICAN POLITICAS Y CONDICIONES DIFERENTES // PARA CONSULTAR LAS CONDICIONES DE GRUPO DEBEN CONTACTAR DIRECTAMENTE AL DEPARTAMENTO DE ACCOUNT MANAGEMENT DE KEYTEL/B4T // EN CASO DE HACER CASO OMISO A ESTA INFORMACION, GRUPO HOTUSA/RESTEL PODRA CANCELAR EN CUALQUIER MOMENTO ESTAS RESERVAS
From: 20260101 | Until: 20261231
Note 8: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20260916 | Until: 20260917
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.