Suite Junior, Deluxe
The Hotel Grand Riviera Princess Is A 5-Star Hotel In Riviera Maya That Has One ...
PROLONGACI?N 5TA AV. MZA 20 IT 006
Suite Junior, Deluxe, By the pool
The Hotel Grand Riviera Princess Is A 5-Star Hotel In Riviera Maya That Has One ...
PROLONGACI?N 5TA AV. MZA 20 IT 006
Suite, Premium
The Hotel Grand Riviera Princess Is A 5-Star Hotel In Riviera Maya That Has One ...
PROLONGACI?N 5TA AV. MZA 20 IT 006
Suite, Premier, Private pool
The Hotel Grand Riviera Princess Is A 5-Star Hotel In Riviera Maya That Has One ...
PROLONGACI?N 5TA AV. MZA 20 IT 006
Villa, Lagoon view
The Hotel Grand Riviera Princess Is A 5-Star Hotel In Riviera Maya That Has One ...
PROLONGACI?N 5TA AV. MZA 20 IT 006
Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 03:00 PM
Check-out
Standard check-out time: 12:00 PM
From the date of: 31/07/2017 to 31/12/2999 Environmental Tax: Direct Payment by the guest at the hotel.
Note 1: ROOM TYPES: JUNIOR SUITE DELUXE: JN:1adl / JD:2adl/ N5:2.1/ JQ:2.2/ JK :3.1/ JP JUNIOR SUITE DELUXE POOL: JL:2adl/ JW:3adl
From: 20260101 | Until: 20261231
Note 2: EL IMPUESTO DE SANEAMIENTO AMBIENTAL DEBE SER PAGADO POR EL CLIENTE DIRECTAMENTE EN EL HOTEL // THE ENVIRONMENTAL SANITATION TAX MUST BE PAID BY THE CLIENT DIRECTLY AT THE HOTEL
From: 20260101 | Until: 20261231
Note 3: EL HOTEL NO ACEPTARA RESERVAS DE MAS DE 4 HABITACIONES EN FECHAS SIMILARES, AUNQUE EL SISTEMA LO CONFIRME // ESTAS RESERVAS TENDRÁN CONSIDERACION DE GRUPO Y APLICAN POLITICAS Y CONDICIONES DIFERENTES // PARA CONSULTAR LAS CONDICIONES DE GRUPO DEBEN CONTACTAR DIRECTAMENTE AL DEPARTAMENTO DE ACCOUNT MANAGEMENT DE KEYTEL/B4T // EN CASO DE HACER CASO OMISO A ESTA INFORMACION, GRUPO HOTUSA/RESTEL PODRA CANCELAR EN CUALQUIER MOMENTO ESTAS RESERVAS
From: 20260101 | Until: 20261231
Note 4: ** POLITICA DE NIÑOS: SE CONSIDERAN NIÑOS DE 0-12 ANOS DE EDAD, A PARTIR DE LOS 13 ANOS DE EDAD DEBEN PAGAR EL SUPPLEMENTO COMO UN ADULTO. SI NO HAN HECHO EL PAGO DEL SUPLEMENTO DE ADULTO CON SU AGENCIA, ESTO DEBE SER CUBIERTO POR EL CLIENTE AL LLEGAR AL HOTEL. // CHILDREN POLICY: CHILDREN ARE CONSIDERED FROM 0 TO 12 YEARS OF AGE, FROM 13 YEARS OF AGE YOU MUST PAY THE SUPPLEMENT AS AN ADULT. IF THEY HAVE NOT PAID THE ADULT SUPPLEMENT WITH THEIR AGENCY, THIS MUST BE COVERED BY THE CLIENT WHEN THEY ARRIVE AT THE HOTEL.
From: 20260101 | Until: 20261231
Note 5: A PARTIR DE OCTUBRE 31, 2025 AL 15 DE ABRIL DEL 2026, EL HOTEL ESTARA CERRADO POR MOTIVO DE RENOVACIÓN.
From: 20260101 | Until: 20261231
Note 6: AVISO IMPORTANTE: LAS RESERVAS CON FECHA DE ESTANCIA ENTRE EL 1 DE NOVIEMBRE DE 2025 Y EL 16 DE ABRIL DE 2026 SERÁN REUBICADAS EN EL HOTEL GRAND SUNSET PRINCESS, UBICADO EN EL MISMO COMPLEJO QUE EL GRAND RIVIERA PRINCESS. EL GRAND SUNSET PRINCESS ES UN HOTEL RECIÉN REMODELADO, POR LO QUE LOS HUÉSPEDES PODRÁN DISFRUTAR DE INSTALACIONES RENOVADAS Y SERVICIOS DE LA MISMA CALIDAD Y CATEGORÍA. /// IMPORTANT NOTICE: RESERVATIONS WITH STAY DATES BETWEEN NOVEMBER 1, 2025, AND APRIL 16, 2026, WILL BE RELOCATED TO THE GRAND SUNSET PRINCESS HOTEL, LOCATED WITHIN THE SAME COMPLEX AS THE GRAND RIVIERA PRINCESS. THE GRAND SUNSET PRINCESS IS A NEWLY RENOVATED HOTEL, OFFERING GUESTS UPDATED FACILITIES AND THE SAME HIGH LEVEL OF QUALITY AND SERVICE.
From: 20260101 | Until: 20261231
Note 7: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20260802 | Until: 20260803
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
Important information:
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
Important payment information
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.