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MASTER, SUITE, OCEAN VIEW, BALCONY
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VILLA, KING BED, PRIVATE POOL
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Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 16:00
Check-out
Standard check-out time: 12:00
From the date of: 19/12/2018 Environmental tax per room and night to be paid by the client directly at the hotel.
Note 1: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20261101 | Until: 20261102
Note 2: <b>Reminder</b> <ul> <li>Upon your arrival please provide valid government-issued ID to the hotel front desk to locate the accurate booking.</li> <li>Please tell front desk agent your preferred bed type if your booking comes with more than one (e.g. Double or Twin). The final arrangement is fully subject to hotel?s availability.</li> <li>All special requests are not guaranteed. Please confirm your special requests with front desk upon arrival.</li> <li>Check-in time starts at 15:00:00. Check-out time ends at 12:00:00. Please check-in before the latest check-in time displayed on the booking page. If no specific check-in time is indicated, please check-in before 9 PM on the first night. If you won't be able to arrive on the first night (No Show) or plan to check-in late, please contact the hotel in advance. Otherwise, the hotel may not notify guests in any way and may cancel the entire booking without refund.</li> <li>Please be noted that some hotels charge children extra breakfast fee even when your room offers breakfast. The actual situation is subject to the hotel regulations.</li> <li>Some taxes and fees are not included in your prepayment and may be collected directly by the property. These may include city taxes (Europe, Malaysia); lodging taxes, resort fees, and facility fees (North America, where state and local taxes may vary by location); municipal fees (Dubai); and tourism tax and SST (Malaysia). Other taxes or fees required by local law may also apply. Any additional charges incurred during your stay, such as extra services or fines, are settled at the property;</li> <li>Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests traveling with a service animal must contact the property prior to arrival.</li> </ul>
From: 20261101 | Until: 20261102
Note 3: CheckIn instructions: <ul> <li>Extra-person charges may apply and vary depending on property policy</li><li>Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges</li><li>Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed</li><li>Minimum Spring Break check-in age is 18 years old</li><li>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation</li><li>This property accepts credit cards; cash is not accepted</li><li>Cashless transactions are available</li><li>Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit</li><li>This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room</li><li>Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property</li> </ul>,CheckIn special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in. Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in. Guests traveling with a service animal must contact the property prior to arrival.,Optional fees: <ul> <li>Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children</li><li>Pet fee: MXN 3055 per pet, per stay</li><li>Service animals are exempt from fees</li><li>Crib (infant bed) fee: MXN 2320 per stay</li><li>Rollaway bed fee: MXN 3480 per stay</li></ul> <p>The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. </p>,Know before you go: <ul> <li>Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). </li> <li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>,Tax Recovery Charges and Service Fees for 2 people: 120.07 USD (This amount is included within the total price).
From: 20261101 | Until: 20261102
Note 4: Fee: Taxes and Fees, included in price (Yes), price: 54.94 USD.
From: 20261101 | Until: 20261102
Note 5: Total Taxes included in the price: 120.07 USD.
From: 20261101 | Until: 20261102
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.