1 King Essential
Kimpton Aluna Tulum Is Located At The Entrance To Aldea Zamá, An Exclusive Commu...
POLIGONO 04, FRAC 05, LT 04 SN
Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 03:00 PM
Check-out
Standard check-out time: 12:00 PM
From the date of: 14/12/2017 There is a daily sanitation tax payable by the guests directly to the hotel.
Note 1: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: MXN 360 per accommodation, per night The resort fee includes: Additional inclusions Fitness center access Health club access In-room bottled water In-room safe Partner property beach club access We have included all charges provided to us by the property. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies
From: 20260101 | Until: 20261231
Note 2: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20260801 | Until: 20260802
Note 3: Resort fee 396 MXN Per room per day Environmental fee 72.62 MXN Per room per day Keep in mind You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: MXN 360 per accommodation, per night The resort fee includes: Additional inclusions Fitness center access Health club access In-room bottled water In-room safe Partner property beach club access We have included all charges provided to us by the property.
From: 20260801 | Until: 20260802
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
Important information:
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
Important payment information
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.